Service Updates | Discount Cream

FREE Delivery on orders over £99 | T&Cs apply

Service Updates

We will keep you updated on disruptions experienced in our service on this page – from technical issues to courier delays.

Service Updates

Easter Bank Holiday Delivery (March 25th – April 3rd)

As we get ready for the Easter weekend, we want to ensure that your celebrations are filled with delight and timely deliveries. Please take note of the following information to ensure your orders reach you in time for the festivities.

Order Cut-Off for Easter Delivery:
If you’re eyeing Easter goodies and need them before the weekend kicks off, kindly note the following cut-off times for timely delivery:
Orders placed after 5:30 PM on Wednesday, March 27th, 2024, will require Saturday delivery to ensure they reach you in time for Easter weekend.
To receive your order on Thursday, March 28th 2024, please ensure you place your order before 5:30 PM on Wednesday, March 27th, 2024, and select our Next Day Delivery option.*

Delivery Over Easter Weekend:
Friday March 29th & Monday April 1st are both British Bank Holidays which means no couriers are delivering on either of these days. Please be mindful of this when ordering and waiting for your delivery. Deliveries will be made on Saturday March 30th for orders that have selected Saturday Service. Orders placed before 5:30pm Thursday 28th on Next Working Day services will be delivered Tuesday April 2nd. Orders placed after this time will be processed on our return on Tuesday.

Stay Informed: We understand the anticipation surrounding your Easter purchases, and we strive to keep you updated every step of the way. Please keep a close eye on your tracking information for real-time updates on your order’s status. If you experience any issues with delivery please contact the courier direct for the most up to date information on your parcel.

Getting in touch? Our team are away for the Bank Holiday weekend from 6pm Thursday 28th until Tuesday April 2nd 2024. We will not be contactable during this time and will get back to all messages on our return on Tuesday.

T&Cs Apply: All orders are subject to our terms and conditions of service, please ensure you have read our T&Cs and full Delivery Information before ordering.

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When our new website launched in August 2023, all customer passwords were reset due to security. If you have not logged into your account since before August 2023, please reset your password by clicking ‘Forgot Password’ and a link to reset your password will be emailed to you.

We hope you enjoy using our new website!