Price Match Promise
Best Price Guaranteed – Our Price Promise. At Discount Cream we want you to have the best possible shopping experience and best prices. We're a little competitive when it comes to being the best: that includes having the best prices on the best catering supplies in the UK!
If you find a UK competitor offering a better nationwide price for an identical product, in stock, and sold with the same shipping services, we will match our price for you!
How do I use the Price Match Promise?
If you believe you've found an eligible price to match, all you need to do is email (email@example.com) or message our team on Livechat with the URL link to the product of the retailer you would like to price match with - our team will do the rest! Once the price match promise is confirmed as eligible, our team will either provide you a one time use promo code to use at the checkout or provide a partial refund after the order has been placed.
How do I know if another product price I have found is eligible?
It's pretty simple! Our only terms and conditions of our Price Match Promise are the following:
- The product must be an exact match (brand, quantity, size etc.)
- The retailer must provide the same shipping services for the product (the total cost of the product to price match must also be inclusive of the shipping cost)
- The retailer must be a VAT registered UK company
- We cannot price match with market place platforms
- The product cannot be a discounted product due to discounted stock for defected or short dates