THE RETURNS PROCEDURE
Items returned by courierAny items returned by courier due to the delivery being unsuccessful will be charged to the customer unless the customer can prove they have
1. Been in contact or tried to contact ourselves within 24 hours of expected delivery date
2. Been in contact or tried to contact the courier within 24 hours of expected delivery date
Alternatively we can take the equivalent of the returns charge off the total amount of items being sent. If the returns charge exceeds that of the original order the buyer may be asked to pay the additional charges.